Category: Manage your Account

In this post we will guide you through to change your payment method. Any change in the payment method needs to be done by the last day of the month as the payment order is issued in the early hours of the 1st day of the following month. On Teaming you can take part using

The Teaming Managers are in charge of transferring the funds from the Teaming Group to the cause‘s account via a Web form. In order to send the funds raised in Teaming, follow the steps below: Log in to your Teaming account (in case you are not logged in yet), by clicking here. You will need

If you have forgotten your password to access your Teaming account, worry not, we can help you set up a new one in a jiffy. To reset your password, click here. You will need to fill in the email used to register on Teaming and click on “Send”. Once done, Teaming will send you an

We want Teaming to be safe and transparent. For this to be possible, your help is key. Do not hesitate to contact us if you have seen any type of inappropriate or incorrect content on the website, if you are experimenting any issue or if you have a doubt about a Group. In all these

Teaming works with a system that allows us not to have to save card numbers. When you join a Group and indicate a card as a payment method for your donation, the bank assigns a pseudonym to your card (an alphanumeric code like this: 490wtvldife38). That pseudonym is what we do keep. Only the bank

If you have forgotten your password and have followed the process to receive an email to reset it but are not receiving the password reset email, this article is there to help you. The email arrives in SPAM or promotions folder. Check the SPAM mailbox, trash, archived, Other and Promotions. If it is not in

If you want to unsubscribe from Teaming definitively and stop collaborating with any Group, let us guide you step by step to be able to unsubscribe easily. Access your Teaming account by clicking here. You will be asked to indicate the email and password you use for Teaming (unless you are already logged in, in

To change your email, follow these steps: 1. Visit the page to change your login and contact email in Teaming by clicking here. 2. You will be asked for the email and password you use for Teaming. If you don’t remember the password, click here. 3. Once you have logged in, you will see this

In Teaming you can choose which emails you want to receive and which you don’t. How can you configure it? Visit the page to configure your notifications policy by clicking here. You will be asked for the email and password you use for Teaming. If you don’t remember the password, click here. Once you have

All Teamers have their own Teaming page. Just like in other platforms, where you have your profile (Facebook, Instagram, Linkedin…), in Teaming you also have your own solidarity profile. Here you can see an example: What information is contained in your Teaming profile? Your photo Your name and last name Country and region The date